is a comprehensive full service agency legally registered both in USA and China. We are a Member of International Air Transport Association (IATA), Member of Airline Reporting Corporation Travel Agent (ARC), Member of National Tour & Travel Association (NTA) , Member of Society of Travel Agents (ASTA) and Member of Cruise Lines International Association (CLIA). We also provide million dollar travel insurance for our customers' protection. See Certificate of Travel Agent and Tour Operator Professional Liability.
specializes in international air tickets (US-China, China-US in particular) and operates a variety of travel services in terms of outbound tours, inbound tours, domestic tours, student tours and holiday tours.
is a well-organized enterprise, which has advanced enterprise management experience and develops a sophisticated operating mode of its own. All of our staff , well-trained and experienced, are determined to perfect ourselves and offer our possible best services for each customer, by way of ensuring you to enjoy the favorable price, meeting various needs of each customer and helping you get full-satisfaction. In the meantime, OTT/Namei has always been committed to have strong ties with many other travel agencies spreading in America and Asian countries, especially within USA and China.
In addition,
Once becoming our contract partner, you can enjoy our best discounts. Multiple services for customers are also available in our company where tickets can be purchased by remittance, EMS or through relatives.
OTT/Namei will always spare no effort to better our tourism services, and we are looking forward to cooperating closely with domestic and international travel agencies as well as welcome trust and support from every customer all over the world.
(Flushing)36-25 Main ST. Suite2A Flushing, NY 11354 / (Manhattan) 1375 Broadway suite 1100 Newyork NY.10018
Room 0252, No. 9 Building Caimanjie, 67 Choayang Road, Choayang District, Beijing, China (100123)
Customer First, Sincere Service
OTT/Namei deserves one of the best travel agencies for overseas Chinese.
OTT/Namei has been the most reliable travel agency for overseas Chinese in the United States.
Member of International Air Transport Association (IATA)
Member of Airline Reporting Corporation Travel Agent (ARC)
Member of National Tour & Travel Association (NTA)
Member of Society of Travel Agents (ASTA)
Member of Cruise Lines International Association (CLIA)
Customer First, Sincere Service
OTT/Namei has a strong belief that the soul of a successful company lies in its mature Enterprise Culture and high quality service, therefore we have been striving for the concept of perfect quality and work excellence and gradually build our own culture, which indeed helps a lot in boosting our businesses and setting a fine standard for our higher quality service system.
Operation Philosophy: Follow the principle of “People first, harmonious management” and create the highest tourism service quality by joint efforts.
Business Philosophy: Make continuous efforts to enhance and perfect professional skills.
Service Principle: All of our service is based on Customer first, high quality service, and integrity-oriented, try best to care for different needs of various people and meet their satisfaction.
Team Work: Stick to team spirit, study together, help each other and acquire more professional techniques.
Customer First, Sincere Service
is an expert at international tourism consultation; it specializes in international air tickets and we are putting much attention to expanding other tourism businesses.
Air Tickets:
Oriental Tour & Travel / Namei Group Inc. has a complete set of reservation and ticketing system as well as an experienced sales team, which helps us a lot in offering you an all-round tourism consultation and service of high quality. We also offer specialized air tickets service, including US-China tickets, China-US tickets, tickets within China and USA, and special offers for groups, students, as well as other international tickets.
OTT/Namei has a close cooperation with many consolidators and ticket suppliers, such as North West Airlines, United Airlines, Continental Airlines, Air China, China Eastern Airlines, Asiana Airlines and Japan Airlines and so on.
OTT/Namei provides a variety of well-designed itineraries, mainly including inbound tourism, outbound tourism, domestic tourism, sightseeing tours, student tours, business tours as well as vacations.
OTT/Namei USA Study is formally authorized by USA Department of Education and Study College. We create academic opportunities and provide easy, convenient, efficient, and professional study services for students in mainland China to realize their dream of studying in USA and operating school transfer services in USA.
Join us, Get a global Mindset and Make your Dream come true!
Customer First, Sincere Service
– Contributor of Company Achievement
OTT/Namei People is a team representing the whole staff of Oriental Tour & Travel / Namei Group Inc.. It is them that make associate effort and contributes much our OTT/Namei great achievements.
– Founder of OTT/Namei Brand
Originally established in New York, Oriental Tour & Travel / Namei Group Inc. also set up its subsidiary company in Beijing to expand its tourism business. Currently, we have become one of the most well-known travel agencies in USA.
– Creator of Company Cultures
OTT/Namei People have been striving for the concept of perfect quality and work excellence and gradually build our own culture.
Operation Philosophy: Follow the principle of “People first, harmonious management” and create the highest tourism service quality by joint efforts.
Business Philosophy: Make continuous efforts to enhance and perfect professional skills.
Service Principle: All of our service is based on Customer first, high quality service, and integrity-oriented, try best to care for different needs of various people and meet their satisfaction.
Team Work: Stick to team spirit, study together, help each other and acquire more professional techniques.
– Promoter of professional services
OTT/Namei People are well-trained and experienced, and determined to perfect business service and offer our possible best services for each customer.
– Enhancer of Brand Value
OTT/Namei People insists on the service philosophy of providing favorable price, meeting various needs of each customer and assuring full-satisfaction.
Customer First, Sincere Service
Oriental Tour & Travel / Namei Group Inc. is a Certified, independent, full service travel agency affiliated with many consolidators who are fully LICENSED, BONDED AND ACCREDITED BY ARC (Airline Reporting Agency), IATA (International Air Transport Association), ASTA (American Society of Travel Agents), CLIA (Cruise Lines International Association) AND NACTA (National Association of Commissioned Travel Agents).
These consolidators are appointed agencies acting as agents for suppliers in selling travel related services, therefore tickets, itineraries and some applicable travel documents requested, reserved and booked through these consolidators may be issued, printed and distributed by Oriental Tour & Travel / Namei Group Inc. for all clients / traveler(s).
By acceptance of these travel documents / itinerary, the traveler(s), will not hold Oriental Tour & Travel / Namei Group Inc. responsible for any expenses incurred by traveler(s), resulting from cancellation of their trip, accident, illness, stolen or damaged baggage. Traveler(s) will further not hold Oriental Tour & Travel / Namei Group Inc. liable from any legal action and agree not to file any legal action against Oriental Tour & Travel / Namei Group Inc. and/or its owners, agents, or partners. Further, if traveler(s) do file legal action against Oriental Tour & Travel / Namei Group Inc. and/or its owners, agents, or partners. Traveler(s) agree that they shall not be entitled to recover any money whatsoever resulting from that said lawsuit. The documents traveler(s) receive were believed to be correct.
Any schedule flight change and subsequent out of pocket expense are sole responsibility of the passengers. Oriental Tour & Travel / Namei Group Inc. will not be held liable for any monetary law as a result of any flight changes.
If this is not the case traveler(s) must notify us within 48 hours or we are unable to make any corrections and they are assumed to be correct. Traveler(s) also agree not to hold Oriental Tour & Travel / Namei Group Inc. responsible for third party negligence associated with these travel arrangements.
Traveler(s)/Clients of Oriental Tour & Travel / Namei Group Inc. will be required to sign authorization form that they agree to appoint the owner, manager, and employees of Oriental Tour & Travel / Namei Group Inc. to be their attorneys-in-fact for the purpose of signing all documents necessary to purchase or guarantee travel services, including tickets, reservation guarantees, and deposits, and to charge these purchases to the credit card(s) listed in the authorization form. They will authorize any of the attorneys-in-fact to sign credit card authorizations for the purchase of travel services whenever any of them receives a communication, reasonably believed to be from traveler(s) or someone acting on their behalf, requesting such travel services to be charged to one of the credit cards listed in the authorization form.
Traveler(s) will agree that they will pay for all such purchases and will not hold Oriental Tour & Travel / Namei Group Inc. responsible for any of its actions taken pursuant to this power of attorney. Documents cannot be issued and released until Oriental Tour & Travel / Namei Group Inc. receives this authorization as well as the authorization code.
Please check your documents when you receive them. They are shown, as we believe you requested. If not, you must notify us within 48 hours of receipt.
We recommend that you reconfirm all flights prior to departure and at each point of stopover. This will give the airline the opportunity to keep you advised of any changes, which may have occurred in your flight. You must reconfirm continuing or return reservations at least 72 hours prior to flight time at each point or stopover or your reservations will be automatically cancelled.
We suggest the following check-in times: 2 hours prior to departure; 3 hours prior to departure. Check-In later than these times could result in denied boarding or luggage misconnection.
Airline flights may be overbooked. A person denied boarding on a flight might be entitled to a compensatory payment. The rules for denied boarding compensatory are available at the ticket counters. Compensatory payment is made by the airline of your choice. You will need to contact the airline directly.
o change or cancel your flight itinerary you must call this travel agency. If canceling, return the unused tickets to us for credit or refund. Most special excursion and discount tickets have various travel restrictions and may have a penalty for change or cancellation. Be sure you understand these restrictions. If you change your plans en route, ask the airline to apply the value of your unused ticket toward the purchase of a new ticket. If a refund is due, obtain a receipt from the airline. If you are holding guaranteed hotel reservations, which you may wish to cancel, notify the hotel as soon as possible. Deposits are prepayments are subject to the hotels cancellation policy.
Airline and other travel supplier’s insurance for baggage have limited liability. Your personal insurances may not adequately cover losses incurred by cancellations, accident, illness or stolen or damaged property. We strongly urge you to purchase additional insurance available from us or other licensed agents. If you have not purchased insurance for this itinerary, and do not within 24 hours of receiving this notice, you signify that you are waiving insurance protection and will not hold this agency and/or its agents responsible for your losses.
Lost, stolen or destroyed tickets must be paid for until refund is obtained from issuing airline, subject to an airline imposed service charge.
A service charge of $50 will be charged on any returned checks plus cost as allowed by law. Discounted tickets requiring refund or changes usually incur a minimum $100 fee, but may be much higher depending on the rules and fees particular to the airline involved. All discounted tickets are Non-endorsable and Non-refundable except through us, as the issuing agent. There will be a $50.00 change fee assessed by this office for any tickets that you request a change and/or cancellation on after you have been in possession of the tickets or itinerary greater than 48 hours.
Hopefully there will not be any more airline bankruptcies but it has to be recognized that they might occur. You should know they might affect you.
1. If an airline declares bankruptcy, it is not obligated to carry you or refund tickets issued before the bankruptcy.
2. Travel agents are not allowed to refund tickets on an airline, which have declared bankruptcy. Money given to a travel agency immediately becomes the property of the airlines and was as required by law to comply with the airlines orders.
3. If any airline declares bankruptcy, it might continue service, limited service or stop completely. Other airlines might accept passenger under limited circumstances or may refuse to accept any passengers to protect themselves in case of airline bankruptcies.
This Travel Agency is acting as a mere agent for SUPPLIERS in selling travel-related services, or in accepting reservations or booking for services that are not directly supplied by this travel agency (such as air and ground transportation, hotel accommodations, meals, tours cruises, etc). This agency, therefore, shall not be responsible for breach in contract or any unintentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay or injury to you or your companions or group members. Unless the term “guaranteed” is specifically stated in writing on your tickets. Invoice, or reservation itinerary, we do not guarantee any such “suppliers” rates, bookings, reservations, connections, scheduling or handling of personal effects.
Travel agent shall not be responsible for any injuries, damages or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent’s control. Traveler assumes complete and full responsibility for, and hereby releases the agent from, any duty of checking and verifying any and all passports, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel.
For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. State Department (202) 647-5225. For medical information call the U.S. Center for Disease Control (404) 332-4559. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. This agency is not responsible for cancellation or any services and/or refunds from any supplier or carrier that may cease operations. Traveler is hereby warned of the above risks as well as possible travel industry bankruptcies and medical and climatic disruptions, and is advised to obtain appropriate insurance coverage against them. Traveler’s retention of tickets, reservations or bookings after issuance shall constitute consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
Customer First, Sincere Service
